A 4As Lesson Plan

A 4 A’s Lesson Plan

In

TVE Food Trade – 10

May 25, 2017

I. INTRODUCTION.

                Order taking is a skilful art of any waiter. After proper greeting and seating, a waiter needs to wait for guest to take order. In this lesson we will be discussing about the basic steps in order taking in a restaurant.

II. OBJECTIVES:

                At the end of the discussion, students should be able to:

                a. enumerate the steps in taking an order in a restaurant.

                b. follow the steps in taking an order in a restaurant.

                c. Actively participate and enjoy the activity

III. CONTENT

                Topic: How to Take Order in a Restaurant

                Materials: Powerpoint Presentation, order pad, ball pen and menu.

                Reference: http://www.hospitality-school.com/how-to-take-food-order-in-restaurant-sop/amp

                A. PRELIMINARY ACTIVITIES

                                TEACHERS ACTIVITY                                                                        STUDENTS ACTIVITY

Good morning class!                                                                                                       Good morning Ma’am

Let us pay first                                                                                                   (one student will lead the prayer)

Okay now let’s pick up some mess                                                           (student picks some mess/pieces of

under your chair.                                                                                             paper under the chair)

Now, be ready to checking of attendance.

Say present if your name is called.

Abian, Kenneth?                                                                                              Present!

B. MOTIVATION

Before we begin our lesson, let us have some game.

·         I want you to group yourself into six.

·         The members will be picking a card which contains

A steps.

·         You will arrange yourself according to the steps from

the first to last step.

·         When finished just raise your right hand.

·         The first to finish and has the right answer is the

Winner.

·         The winner will be having an extra points for

The next activity.

Are we all clear?                                                                                                                               Yes mam!

IV. ACTIVITY

·         For now, I need  a volunteer to be my guest for

This morning

·         I will flash on a powerpoint a step-by-step instruction

In taking order. I will be going to demonstrate the steps.

You have to observe carefully because we will be having

An activity about it.

Here are the step-by-step instruction in order taking.

Step 1. Observe your guest.

(teacher calls a student to read)                                                                                Be observant and use proper timing.

Smile,make an eye contact and try to anticipate when guest is ready to order.

Step 2. Approach the Table.

(teacher calls a student to read)                                                                                Approach the guest with a smile and

Maintain an eye contact by saying “Excuse me Ma’amSir, may I take your order?”

Step 3. Suggestive Selling.

(teacher calls a student to read)                                                                                Recommend a buffet to your guest.

If the guest prefer to order from the a la carte menu, advise the guest of the daily specials or other promotions.

Step 4. Take the order.

(teacher calls a student to read)                                                During the ordering process, note down the number of guest and items ordered in a sequential order corresponding to the seats on your order pad.

                                                                                                                Take order from a lady first followed by an older gentlemen or guest and the host last.

Step 5. Repeat the Order

(teacher calls a student to read)                                                After all the guest has ordered, repeat the order back from the notepad to the guest by saying it in a clear, confident and polite manner.

Step 6. Before leaving the table, thank the guest

politely and collect all menu.

ABSTRACTION

So class what have you observe in the presentation?

(teacher picks a student to answer)                                        You are acting as a skilful waiter who takes order Ma’am.

APPLICATION

For today’s activity,

·         Your grouping is the same as the previous activity

·         You will be having a roleplay about our present

topic.

·         One can act as a waiter, and the other members

Will be the guest.

·         You will be given 5 minutes to prepare.

V. ASSESSMENT

Criteria		3 Good	2 Fair	1 Poor
Quality of Content	15 pts.	Complete coverage of the topic.	Adequate coverage of the topic.	Incomplete coverage of the topic.
Quality of Scenario	10 pts.	Scenario was realistic, well developed.	Scenario is not so realistic.	Scenario was unrealistic and poorly developed
Organization	5 pts.	Presentations was well-organized.	Presentations was fairly well-organized	Presentation was unorganize.
Impact	10 pts.	Presentation would be helpful to students to developing skills.	Presentation may provide some helpful information to students.	Presentation would not be helpful to students
Presentation skills	10 pts.	All presentors were well prepares and spoke with confidence.	Most presentors are well prepared and spoke with confidence.	None of the presentors appeared prepared of confident.

VI. SUMMARY

The students are actively participating on the activities. There are new knowledge acquired in every presentation that the students do. They are enjoying as well as contributing knowledge to their classmates. They are also developing their confidence and skills in the said activity. They truly act as an skilful waiter.